Verity turns WhatsApp service transactions into verified economic history.
Workers build portable trust. Marketplaces get dispute-ready records. Lenders and insurers gain behavioural signal from real transaction history.
Verity helps service marketplaces, payment teams, and worker ecosystems turn WhatsApp job and payment events into trusted evidence and portable reputation.
Live status and commercial validation
The platform is live in production. System risk is retired. Commercial validation is underway.
Workers onboarded
12 workers currently active in onboarding and usage.
Jobs created
172 ledger-tracked jobs created to date.
Payment confirmations
86 two-sided confirmations recorded.
Quotes sent
20 quotes delivered through live workflows.
Disputes recorded
0 disputes in current tracked commercial sample.
Pilot pipeline
2 active marketplace discussions and 1 pending review.
For marketplaces and service ecosystems
Marketplaces pay for Verity because it reduces trust friction, improves worker conversion, and provides dispute-ready records without building a ledger stack.
Reduce trust drop-off
Give customers verifiable chronology for quotes, completion, and payment confirmation.
Improve worker conversion
Portable behavioural trust helps good workers close faster and stay active.
Lower dispute overhead
Dispute-ready evidence trails reduce reconciliation work and support costs.
The problem
Informal and SME work breaks down at the same points: proof, payment, and trust. When something goes wrong, there's no shared record—only screenshots, voice notes, and arguments.
Proof of work is fragile
Photos and messages exist, but aren't structured, time-linked, or tied to an agreed job scope.
Cash and partial payments create disputes
People forget, misunderstand, or disagree. Without a neutral trail, the strongest story wins.
Trust doesn't compound
Good actors can't easily prove consistency over time. New customers can't safely choose who to hire.
The solution
Verity Ledger creates a shared, append-only job record that captures scope, proof of work, and payment confirmation. It's designed to work before onboarding—via links that anyone can open.
Lead with pain relief
Get instant proof of work completed and payment confirmations that both parties can see. No more "did you get my message?" or disputed invoices.
Behaviour first, identity accretion
Start working immediately. Your work history builds your reputation naturally. Only verify your legal identity when you want to unlock bigger opportunities.
Shared truth
Both you and your client see the same timeline: work submitted, feedback given, payments made. No more "he said, she said" disputes.
Evidence-grade records
Every approval, payment, and work submission is timestamped and cryptographically secured. Perfect for tax records, legal disputes, or proving your experience.
Designed for distribution
Works directly in WhatsApp. No apps to download, no accounts to create. Just click a link and start working.
For service providers
Built for plumbers, electricians, handymen, and anyone who does work for customers. Agree the job, prove the work, confirm the payment — each step produces a durable event in the ledger.
Job link is created
Basic job details and scope are captured. A link is sent to the customer to view and confirm.
Proof of work is submitted
Photos, notes, checklists, and completion markers are posted as structured evidence tied to the job.
Payment is confirmed (two-sided)
Customer and worker confirmations are recorded (including cash scenarios) with idempotent ledger events.
Trust trail compounds
Completion history, dispute rate, and confirmation behaviour become portable proof—without heavy identity friction.
Partial payments
Dispute handling
Pending states
How Job Flows Work in Real Conversations
Ten real-world WhatsApp-style journeys across Verity Ledger, worker, and customer. Each flow is a conversation, not a generic card.
Flow 2: Quote Revision
ConfirmedFlow 3: Schedule Confirmation
BookedFlow 4: Work Start and Progress
In ProgressFlow 5: Completion and Invoice
Pending PaymentFlow 6: Payment Confirmation
PaidFlow 7: Clarification Before Acceptance
ConfirmedFlow 8: Customer Dispute Raised
In DisputeFlow 9: Refund or Adjustment
ResolvedFlow 10: Final Settlement
ClosedExpansion: for product sellers
Seller workflows are an expansion path after service-worker and marketplace traction. The same SELL flow applies to made-to-order products in WhatsApp.
Start an order
Type SELL on WhatsApp. Verity asks what you're selling and the customer's number. Works in the chat you already use — no app to download.
What are you selling?
(e.g. "Custom T-shirts", "Wedding cake")
(e.g. 0821234567)
Add line items
Add items one per message: Custom T-shirt @ 150 or 3x Printed mug @ 85. Verity builds the running total as you go. Any product category — clothing, food, crafts, printed merch.
📦 Add items (one per message):
Custom T-shirt @ 150
3x Printed mug @ 85
Reply DONE when finished.
Review & send
Reply DONE to see the full summary — all items, quantities, and total — before anything goes to the customer. Reply SEND to deliver the order link via WhatsApp.
• Custom T-shirt — R150.00
• Printed mug (x3) — R255.00
💰 Total: R405.00
Reply SEND to deliver to customer.
Your customer will receive a WhatsApp link to view and confirm.
🔗 Your preview: verityledger.co.za/q/…
Customer confirms
The customer receives a WhatsApp message with a link to view and confirm the order — no app required on their end. Once accepted, the full proof-of-work and two-sided payment confirmation infrastructure applies, identical to the service provider flow.
• Custom T-shirt — R150.00
• Printed mug (x3) — R255.00
💰 Total: R405.00
🔗 verityledger.co.za/q/M9K3X
Tap the link to view and confirm.
Positioning
Verity helps service marketplaces, payment teams, and worker ecosystems turn WhatsApp job and payment events into trusted evidence and portable reputation.
Verity Ledger is infrastructure: an append-only record of work and payment confirmations that enables trust, reduces disputes, and creates behavioural proof that can later bind to identity and compliance when useful. Marketplaces own demand. Payment providers move money. Identity providers verify who someone is. Verity verifies what happened.
Not a marketplace
We don't try to own discovery on day one. We make existing work safer and more verifiable.
Not a banking product
We record confirmations and evidence. Integrations come later; adoption isn't gated by them.
Not "compliance first"
Compliance is a downstream benefit. The wedge is proof and dispute protection.
Contact
Want to validate marketplace fit, WhatsApp execution, or governance posture? Send a note and we'll reply with a walkthrough.